Carsen Chong is a Shopee Certified Trainer dedicated to helping SME business owners successfully transition their enterprises to the online world. Despite challenges faced during the Movement Control Order phase, Carsen demonstrated resilience and adaptability, enabling his company to generate impressive revenue growth in just 15 days.
Guiding SMEs Through Digital Transformation
Carsen’s expertise lies in teaching and guiding SMEs to embrace e-commerce and online platforms. He understands the shift in consumer behavior, where customers now prefer making purchases online rather than in physical stores.
His commitment to sharing knowledge and know-how ensures his clients are equipped to achieve similar success in the digital marketplace.
About 21 Group: Driving Online Business Growth
21 Group consists of three subsidiaries: 21 Media Agency, 21 Beauty, and 21 Academy. The group’s vision is to assist SME business owners in transforming their traditional businesses into online ventures at affordable prices.
By enabling SMEs to expand beyond local markets, 21 Group helps businesses reach the entire Malaysian market and even the broader Southeast Asia region.
Unlocking Unlimited Business Potential
The online business model presents a unique opportunity, offering a “No Boundary” approach with unlimited potential compared to traditional retail. Carsen Chong and 21 Group are at the forefront of this digital revolution, empowering businesses to seize new growth opportunities.
