By: Jotham Lim

Dapat Vista Sdn Bhd has launched MyPay, a one-stop e-government service platform developed to consolidate individual’s information and payment related to government services.

Services include checking loan balances and making payments for such loans, getting updates on outstanding traffic summons and tax, performing licence renewal as well as lodging complaints and reports.

“Since its introduction, digital payment gained users trusts and its growth is visibly rapid.MyPay provides government agencies with yet another collection avenue towards the improvement of collections. This also helps close the gap between billing and payment,” said Sabri Rahman, Executive Director of MyPay.

(Yang Berhormat Datuk Seri Saifuddin Nasution Ismail, Minister of Domestic Trade and Consumer Affairs sharing the importance for government departments to have modernised payment mechanisms that is client-centric, secure, efficient and transparent at MyPay launch.)

MyPay bridges Malaysians with government agencies such as the National Higher Education Fund Corporation (PTPTN), the Subang Jaya Municipal Council (MPSJ), The Election Commission of Malaysia (SPR), the RAM Credit Information Sdn Bhd (RAMCI) and many more.

Security of MyPay users can be assured with the Electronic Know Your Customer (eKYC) processes that are widely used for user authentication and verification. MyKad numbers in conjunction with phone numbers and email form the basis to facilitate security. This process ensures that each individual is only able to create one MyPay account without the allowance of duplicates whilst mitigating identity thefts.

“Whilst the launch sees several key government agencies being on board with MyPay, we are expecting to add more services as soon as the technical clearances are in place. We intend to expand into the payment space beyond government agencies such as utility billings and other lifestyle obligations like telephone bills, credit cards, club memberships and commercial obligations,” Sabri added in his speech at the launch.

(From left: Sabri Rahman, Executive Director of MyPay; Joshua Smith, Chief Technology Officer of MyPay and Nick Liew, Chief Executive Officer of MyPay)

(From left: Sabri Rahman, Executive Director of MyPay; Yang Berbahagia Datuk Muez Abd. Aziz, Secretary General of the Ministry of Domestic Trade and Consumer Affairs; Yang Berhormat Datuk Seri Saifuddin Nasution Ismail, Minister of Domestic Trade and Consumer Affairs; Tan Sri Dato’ Mohd Desa Pachi; Joshua Smith, Chief Technology Officer of MyPay and Nick Liew, Chief Executive Officer of MyPay)

Officiating the event was Yang Berhormat Datuk Seri Saifuddin Nasution Ismail, Minister of Domestic Trade and Consumer Affairs, in which he shared, “Consumer convenience is at the forefront of everything that we do here at the ministry. The government is always committed to making government services increasingly convenient to the people.”

We laud all effort for quality, secure and comprehensive digital service – one which is inclusive and people-friendly like MyPay is one of the initiatives that my ministry and I are happy to see. In line with our aspiration to facilitate a digital and cashless society, MyPay is a very timely and useful product for both the government and Malaysians,” he further added.