The most frequent questions are always related to the fears and concerns of a working modality that many human resource practitioners still don’t know much about in regard to professional freelancers.
Here is a sampling of the most common concerns:
1. How to control what a freelancer is doing if they’re not working physically in the office
There are many different control methodologies and, depending on the type of project, some are better suited than others.
The first methodology is communication, establishing a clear and direct channel with the freelancer is a key point. Agree to a weekly or biweekly meeting, especially for large projects.
Another control method is pre-deliveries. Scheduling the receiving of content that anticipates the final delivery helps to keep visibility on the freelancer’s work. This allows you to be able to take corrective action during the course of the project and avoid errors or delays in the final delivery.
Finally, the Workana Time Report (WTR). The WTR is a proprietary Workana tool that performs screen captures randomly and makes this information available to the client. This enables corroboration that the reported hours of work are effective.
2. How to ensure that deadlines and project objectives are met
It’s important to discuss these points at an early meeting with the freelancer.
To make this point very clear, it’s important that the client has already identified when they need the work and what is its purpose and need, to be able to convey that to the freelancer clearly.
Crossing this information with the deliveries help optimise the experience with the freelancer.
3. How to ensure a company has skilled professionals to carry out a projects
Workana trusts heavily on its professional user base. It’s a fundamental commodity of the platform, and Workana is constantly working on it to optimise its quality.
Having two and a half million registered professionals makes Workana nowadays able to have professionals for all types of projects that you want to carry out, and ensure that there is an ideal match with each type of client.
This article will be helpful: How to pick the best freelancer for your project?
4. Types of professionals and projects listed with Workana
Workana has professionals from diverse backgrounds and specifications. The main profiles range from IT skills, Digital Marketing, Design, Writing and Translation.
But Workana also has other categories that were asked of us, such as engineers, communications specialists, financial profiles, sales teams. The requirements were many and our user base is very good.
5. How to ensure the quality of a freelancer’s final product
The quality of the final product is composed of the quality throughout the process, from having the objective of the project clear and summarised in a briefing, followed by the professional selection, conducting of an interview and relaying clearly the goal of the project.
Once you select a professional, you should implement feedback and control methodologies, partial deliveries and a review of the results regarding the freelancer and the client over quality work.
6. How to protect information shared with a freelancer
Depending on the type of project being carried out, the freelancer who will execute it can either rely on partial information or have full access to it.
If this is a need in a particular project, Workana suggests the client draft an NDA (Non-Disclosure Agreement) to enforce on the freelancer the importance of confidentiality regarding the project and its contents.
7. How payments to Workana and the freelancer is made
Regarding the payment methodology, Workana is responsible for paying the freelancer and always releases the payment when the customer agrees to the job received in quality and deadline.
On the other hand, Workana will adapt to the policy and payment methods agreed in advance with the customer, issuing a note before these conditions.
8. The possibility of carrying out work in person
The core of Workana is remote work since the company accesses talent across any geographical area, not only where the customer’s office is located.
The moment Workana limits itself to a particular area, the number of professionals becomes smaller.
With this in mind, Workana has done some projects in person, where the company has incurred insurance for the freelancer for the days the project is underway, with the insurance costs being borne by the customer.